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Vacancy Details

Parts Advisor, Stockbury

Saturday 8am - 1pm

Currently the third generation of the Burden Family farming in Kent. Starting in 1968 with 540 acres of arable land with a steady progression in management and diversification into most parts of agriculture, we have developed a wide-ranging business portfolio ranging from Agriculture, Construction and Farming to Hospitality.

Burden Bros Agri are an authorised John Deere dealership.

We are one BB4 Family and like a Family, we are growing! The growth of our companies is creating exciting and fresh opportunities for employees to develop and grow and be a part of something great.

We are looking for a Parts Advisor tointeract with our customersandprovide information in response to enquiries, concerns and requests about products and services which we offer. We offer excellent support, guidance and training. If your looking for progression within an organisation who will listen to your ideas then we would love to hear from you!

Reporting to the Parts Supervisor you will be responsible for:

  • Support the Parts counter, dealing directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer enquiries and process orders in accordance with the company's Customer Care Standards
  • Handle and resolve customer complaints adhering to the company's Customer Care Standards
  • Administer records of customer transactions and record details of inquiries and comments.
  • Assist with the promotion of sales and marketing of the department's products to achieve department growth
  • Develop and maintain the parts display area
  • Ensure parts are ordered and supplied within the set service levels
  • Inform the Groups Parts Manager with weekly activity reports highlighting information that requires his attention
  • Maintain cleanliness of facilities and display area
  • Ensure the safe and proper operation of tools, vehicles and equipment; adhere to prescribed safety standards and regulatory requirements.


Skills, Knowledge and Experience:

  • Ability to recognise and report hazards and apply safe working methods.
  • Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.
  • Ability to effectively prioritise and execute tasks in a high-pressure environment.
  • Experience at working both independently and in a team-oriented, collaborative environment.
  • Ability to conform to shifting priorities, demands and timelines
  • Flexible during times of change


We are committed to our people and invest in their future, at BB4 we offer career progression and are committed to supporting our people through their journey.

Check out our video: https://youtu.be/lYM3zZUN9BY

Benefits: 24 days annual leave (pro-rate), 3% matching pension, childcare vouchers, cycle to work schemes, discount hospitality offers, career development and group family fun days / activities.

Job Type: Part-time

Salary: £8.50 /hour

Contact Us

Contact Number

01795 843250

Contact Email

[email protected]  

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