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Training & Development

Guy Wallond

Workshop Co-ordinator

Stockbury depot, Kent

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Guy joined BBA at the very beginning in 2007. He was already a fully qualified service technician, having an excellent awareness of the John Deere product. As the senior member of the team of Service Technicians, Guy, an LTA3 took on the responsibility of service, repair and maintenance of major pieces of equipment, including combines. He also took responsibility of taking new apprentices under his wing and showing them the ropes. Often, when the Service Manager was on holiday or on training, Guy would assume responsibility of running the workshop schedule. In mid-2014, an opportunity became available as Workshop Co-ordinator and Guy has proven to be the right choice for that role, reporting directly to the Service Manager.

Guy is undergoing ‘on-the-job’ training with a focus on ‘Industry Leading Competencies’ to further his department skills and has taken very well to his numerous new responsibilities. So, how has Guy dealt with his new duties? “while I have all the technical and diagnostic skills, as my new role definitely requires a complete knowledge of our machinery, additionally I am spending a lot more time communicating with our customers. I need to understand their requirements and to co-ordinate our service technicians, making sure that we respond effectively to maximise customer satisfaction. We have a great team spirit here and I enjoy the busy atmosphere of our department.”

David Lambert

Parts Apprentice

Stockbury depot, Kent

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David joined Burden Bros Agri in February 2013 as Parts Apprentice at our Stockbury depot. He has 12 GCSEs and wanted to develop a secure career within parts management. He has undergone significant training at Babcock and John Deere and, has attained his NVQ 1 and 2 in business studies. Currently qualified as a Level 2 apprentice and undergoing his Level 3 programme, which will enable David to train future apprentices entering the system.

His long term goals are to further his career role and aims for a position as a Parts Manager. His training programme gives him all the necessary skills and tools to operate not only within the agricultural industry, but also through automotive and related sectors.

So what does David like most about his role at Burden Bros Agri? “I really enjoy working with the service technicians, making sure that whatever they require to carry out, maintenance, repair and servicing tasks, I can source it. It’s a great team atmosphere here and we all enjoy working together. I’m looking forward to developing my future career for the long term.”

Luke Crowhurst

Service Technician
Ivychurch Depot, Kent

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Apprentice Service Technician Luke Crowhurst is the latest colleague at Burden Bros Agri to join the our Total Crop Solutions case-study team.

He is just a few weeks away from completing his apprenticeship with just his final exams to pass. Luke has been at Burden Bros Agri for three years having spent the bulk of his time based at the Stockbury branch – he has just transferred to Ivychurch.

Once fully qualified he plans to specialise in large frame tractors such as the 7 and 8000 series,
drills, balers and sprayers. He has ambitious plans to complete all the qualifications he can and then to progress within his career at Burden Bros Agri.

Luke is keen to join the Total Crop Solutions team as he enjoys spending time with customers to share the many capabilities of the John Deere FarmSight offering. Luke said: “It shows our capabilities as a company not only to provide quality machinery and services but also help customers improve their profits.

“I'd like to show customers the level of effort and care taken to maintaining their machines and the lengths we go to, to ensure minimal down time.”

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